Introduction to Microsoft Dynamics CRM 2011 Update Rollup 5
http://www.dynamicsconsulting.de/2011/12/17/whats-new-with-dialogs-in-microsoft-dynamics-crm-2011-ur5/
Dialogs are the synchronous/interactive processes in Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online that collect and process information by using step-by-step scripts to direct users through a process.
Dialogs have been enhanced in Microsoft Dynamics CRM Online R7 (Microsoft...